Shipping Policy
Shipping
As long as all the items you have requested are in stock, they will be shipped within two working days. Please note that our warehouse only operates on business days, so all orders placed on weekends will consequently be packed and shipped on Monday morning.
Stock availability
To ensure that the items you wish to purchase are in stock and available, please check the specific product pages. If your item is available, it will be described as “In Stock”.
If the item is out of stock, it will not be available, which means that you can always place your order with us, and we will pre-reserve those items for you. Your order will then be automatically filled as soon as the new stock is delivered to our warehouse.
International services and messaging
Please note that we ship our products to international countries.
We offer a carrier for all our international customers. Costs will be estimated for you when you add items to your shopping cart, and these costs will be confirmed during the ordering process after you provide us with your shipping address.
Package tracking
You will receive an email with the tracking number of your package and a link to the site to track your shipment. Please follow the instructions in this email to track the status of your package as it comes to you.
Finally, please remember that we are here to help you. If you need help with any aspect of your order or delivery, please do not hesitate to contact us and we will do our best to help you.
Payment
Payment is due before delivery. If payment fails, your order will be cancelled. There will be no delivery until clear funds have been received.
Paypal is our only means of payment, and we reserve the right not to ship to unconfirmed addresses. If you need more information, you can contact us by email at zapper.hulda.clark@gmail.com.
Applicable law and jurisdiction
We do not guarantee that the equipment is appropriate for your country or available for use. Access to the website from territories where its content is illegal is prohibited. If you access this website, you do so at your own risk and are responsible for compliance with local laws.
Defective product, damaged on arrival
You have 14 days to change your mind if you purchase online or by phone. Please note that all products returned to us that you claim are defective will be checked. Any returned product that is not defective will be returned to you and we will charge you for the return shipping costs via your original method of payment and will hold the product until we have received full payment of the return shipping costs.
If you report a problem under this condition, our only obligation will be, at your option: a) to remedy any shortage or non-delivery; b) replace or repair any damaged or defective goods; (c) refund to you the amount you paid for the goods in question in such manner as we may choose.
Except where prohibited by law, we will not be liable to you for any indirect or consequential loss, damage or expense (including loss of profits, business or goodwill) arising in any way out of any matter referred to us by you in these terms and conditions and we will not be liable to pay you any amount as compensation other than a refund of the amount paid by you for the goods in question as set out above.
Any request, claim or payment relating to the Products sold must be addressed by the Customer directly to Zapper-clark whose full contact details are given below :
| Address : | 11 rue du coq de roche, 34000 Montpellier, France, Zapper-clark |
| Website : | https://en.zapper-clark.com/ |
| E-mail : | zapper.hulda.clark@gmail.com |
Import duties
Goods shipped to other countries outside the EU may be subject to import duties, taxes or VAT. When you order from us, you agree to pay any duties that may be imposed by the government of your country.
If you refuse to pay any import duty/tax/VAT imposed and thereby prevent delivery of your order, you will remain responsible for the purchase price of the product(s) and any import duty/tax/VAT or fine imposed by your government.